Wilhelm Vortisch

	2000
2		Dan Dragan, Thomas Gringel, Jane Hall, Richard O. Sinnott, Michael Tschichholz, Wilhelm Vortisch: Integrated Trouble Management to Support Service Quality Assurance in a Multi-provider Context. IS&N 2000: 117-132
1		Richard O. Sinnott, Thomas Gringel, Michael Tschichholz, Wilhelm Vortisch: Supporting Service Quality Assurance via Trouble Management. MMNS 2000: 193-206

Coauthor Index

1	Dan Dragan	[2]
2	Thomas Gringel	[1] [2]
3	Jane Hall	[2]
4	Richard O. Sinnott	[1] [2]
5	Michael Tschichholz	[1] [2]