 | 2009 |
|---|
| 8 |       | Huajing Li,
Maja Vukovic,
Gopal Sarma Pingali,
Wang-Chien Lee:
SolutionFinder: Intelligent Knowledge Integration and Dissemination for Solution Retrieval in IT Support Services.
IEEE SCC 2009: 73-80 |
| 2008 |
|---|
| 7 | | Dinesh Garg,
Nanda Kambhatla,
Maja Vukovic,
Gopal Pingali:
Mining Top Issues from Contact Center Logs for Self Help Portals.
IEEE SCC (2) 2008: 171-178 |
| 2007 |
|---|
| 6 | | Maja Vukovic,
Shahram Ebadollahi,
Mark Podlaseck,
Gopal Pingali:
BlogIT: Multimedia Chronicling for Improved Capture, Sharing, and Retrieval of Solutions in Contact Center Applications.
ICME 2007: 88-91 |
| 5 | | Mark Brodie,
Jennifer Lai,
Jonathan Lenchner,
William Luken,
Kavitha Ranganathan,
Jung-Mu Tang,
Maja Vukovic:
Support Services: Persuading Employees and Customers to Do what Is in the Community's Best Interest.
PERSUASIVE 2007: 121-124 |
| 4 | | Maja Vukovic,
Evangelos Kotsovinos,
Peter Robinson:
Application development powered by rapid, on-demand service composition.
SOCA 2007: 88-98 |
| 3 | | Maja Vukovic,
Evangelos Kotsovinos,
Peter Robinson:
An architecture for rapid, on-demand service composition.
Service Oriented Computing and Applications 1(4): 197-212 (2007) |
| 2005 |
|---|
| 2 | | Evangelos Kotsovinos,
Maja Vukovic:
su-chef: Adaptive coordination of intelligent home environments.
ICAS/ICNS 2005: 74 |
| 2004 |
|---|
| 1 | | Joachim Peer,
Maja Vukovic:
A Proposal for a Semantic Web Service Description Format.
ECOWS 2004: 285-299 |
