Thorsten Wiesel

	2009
1		Sven C. Berger, Sonja Gensler, Bernd Skiera, Thorsten Wiesel: Customer Relationship Management Processes in Retail Banking - Best Practice and Business Value Evaluation. HICSS 2009: 1-10

Coauthor Index

1	Sven C. Berger	[1]
2	Sonja Gensler	[1]
3	Bernd Skiera	[1]