Colin Rule, Larry Friedberg:
The appropriate role of dispute resolution in building trust online.
193-205
Laurens Mommers:
Legitimacy and the Virtualization of Dispute Resolution.
207-232
Emilia Bellucci, John Zeleznikow:
Developing Negotiation Decision Support Systems that Support Mediators: A Case Study of the Family_Winner System.
233-271
Gerard Vreeswijk, Arno R. Lodder:
GearBi: Towards an online arbitration environment based on the design principles simplicity, awareness, orientation, and timeliness.
297-321