Volume 19, Number 1, March 2009
Volume 19, Numbers 2-3, August 2009
- Hubert Österle, Karen Heyden:
Editorial 19/2 and 19/3.
67

- Nicholas C. Romano Jr., Jerry Fjermestad:
Preface to the focus theme on eCRM.
69-70

- Pierre Hadaya, Luc Cassivi:
Collaborative e-product development and product innovation in a demand-driven network: the moderating role of eCRM.
71-87

- Yujong Hwang:
The impact of uncertainty avoidance, social norms and innovativeness on trust and ease of use in electronic customer relationship management.
89-98

- Elgar Fleisch, Sanjay E. Sarma, Frédéric Thiesse:
Preface to the focus theme section: 'Internet of things'.
99-102

- Christoph Goebel, Oliver Günther:
Benchmarking RFID profitability in complex retail distribution systems.
103-114

- Lars Thoroe, Adam Melski, Matthias Schumann:
The impact of RFID on management of returnable containers.
115-124

- Alexander Ilic, Jason W. P. Ng, Paul Bowman, Thorsten Staake:
The value of RFID for RTI management.
125-135

- Heng Xu, Sumeet Gupta:
The effects of privacy concerns and personal innovativeness on potential and experienced customers' adoption of location-based services.
137-149

- Michael F. Gorman, Wm. David Salisbury, Ike Brannon:
Who wins when price information is more ubiquitous? An experiment to assess how infomediaries influence price.
151-162

- Claire Gauzente:
Information search and paid results - proposition and test of a hierarchy-of-effect model.
163-177

Volume 19, Number 4, November 2009
Last update Tue May 21 18:50:55 2013
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