International Journal of Services Technology and Management (IJSTM), Volume 1

Volume 1, Number 1, 2000

• Henry M. Franken, René Bal, Harmen van den Berg, Wil Janssen, Henny de Vos:
  Architectural design support for business process and business network engineering. 1-14
  
• Jon Sundbo, Faiz Gallouj:
  Innovation as a loosely coupled system in services. 15-36
  
• Ian Miles, Birgitte Andersen, Mark Boden, Jeremy Howells:
  Service production and intellectual property. 37-57
  
• Philippa Ward, Barry J. Davies, Helen Wright:
  The diffusion of interactive technology at the customer interface. 58-82
  
• Jeffrey E. Teich, Hannele Wallenius, Jyrki Wallenius:
  World-Wide-Web technology in support of negotiation and communication. 83-99
  
• Theodore C. Botimer:
  Airline fare product design in the context of yield management. 100-113
  

Volume 1, Number 2/3, 2000

• Eliezer Geisler, Aaron Gellman:
  Commercialisation and utilisation of technology in transportation: where we stand. 118-139
  
• José Holguín-Veras:
  On the attitudinal characteristics of motor carriers toward container availability systems. 140-155
  
• Randolph W. Hall:
  The national system architecture for intelligent transportation systems: features and consequences. 156-173
  
• Michael F. Gorman, Majid Sarrafzadeh:
  An application of dynamic programming to crew balancing at Burlington Northern Santa Fe Railway. 174-187
  
• Manuel D. Rossetti, Timothy Turitto:
  Design of an integrated transit monitoring system based on radio frequency identification. 188-204
  
• Terence A. Brown:
  Deregulation and new technology: the case of truck brokers. 205-208
  
• Peter D. Holden, Fumiya Konishi:
  Technology transfer practice in Japanese corporations: meeting new service requirements. 209-223
  
• Yu Meng, Debbie A. Niemeier:
  US double-stack rail technology and infrastructure: corollaries for China. 224-235
  
• Zafar Husain, Sushil:
  Active transfer of technology in the automobile industry: Indian experiences. 236-280
  

Volume 1, Number 4, 2000

• Mahmoud Watad:
  Information systems assessment in public service organisations. 303-319
  
• Ann Taket, Leroy White:
  Assessment of health service systems: a case study of metamodelling to explore options for future health service provision. 320-331
  
• Lucjan Grochowski, Jerzy Kisielnicki:
  Reengineering in upgrading of public administration: modelling and design. 332-340
  
• Derrick F. Ball, Jeff Butler:
  Research assessment exercises in United Kingdom universities - learning to innovate. 341-357
  
• Conceicao Vedovello:
  Science Parks and university-industry links: a comparative analysis between a British and a Portuguese experience. 358-374
  
• Mohsin U. Khan:
  Problems of technology transfer from laboratory to industry and policy issues in India. 375-394
  
• Hans Dietmar Burgel, Guido Reger, Rene Ackel-Zakour:
  Technology foresight: experiences from companies operating worldwide. 395-413
  
• Hajime Eto:
  Methodological reflection of technology assessment. 414-425
  
• Hajime Eto:
  Maritime safety/rescue service performance and technological enhancement. 426-447