International Journal of Services Technology and Management (IJSTM), Volume 1

Volume 1, Number 1, 2000

Henry M. Franken, René Bal, Harmen van den Berg, Wil Janssen, Henny de Vos:
Architectural design support for business process and business network engineering. 1-14
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Jon Sundbo, Faiz Gallouj:
Innovation as a loosely coupled system in services. 15-36
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Ian Miles, Birgitte Andersen, Mark Boden, Jeremy Howells:
Service production and intellectual property. 37-57
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Philippa Ward, Barry J. Davies, Helen Wright:
The diffusion of interactive technology at the customer interface. 58-82
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Jeffrey E. Teich, Hannele Wallenius, Jyrki Wallenius:
World-Wide-Web technology in support of negotiation and communication. 83-99
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Theodore C. Botimer:
Airline fare product design in the context of yield management. 100-113
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Eliezer Geisler, Aaron Gellman:
Commercialisation and utilisation of technology in transportation: where we stand. 118-139
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José Holguín-Veras:
On the attitudinal characteristics of motor carriers toward container availability systems. 140-155
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Randolph W. Hall:
The national system architecture for intelligent transportation systems: features and consequences. 156-173
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Michael F. Gorman, Majid Sarrafzadeh:
An application of dynamic programming to crew balancing at Burlington Northern Santa Fe Railway. 174-187
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Manuel D. Rossetti, Timothy Turitto:
Design of an integrated transit monitoring system based on radio frequency identification. 188-204
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Terence A. Brown:
Deregulation and new technology: the case of truck brokers. 205-208
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Peter D. Holden, Fumiya Konishi:
Technology transfer practice in Japanese corporations: meeting new service requirements. 209-223
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Yu Meng, Debbie A. Niemeier:
US double-stack rail technology and infrastructure: corollaries for China. 224-235
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Zafar Husain, Sushil:
Active transfer of technology in the automobile industry: Indian experiences. 236-280
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Mahmoud Watad:
Information systems assessment in public service organisations. 303-319
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Ann Taket, Leroy White:
Assessment of health service systems: a case study of metamodelling to explore options for future health service provision. 320-331
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Lucjan Grochowski, Jerzy Kisielnicki:
Reengineering in upgrading of public administration: modelling and design. 332-340
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Derrick F. Ball, Jeff Butler:
Research assessment exercises in United Kingdom universities - learning to innovate. 341-357
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Conceicao Vedovello:
Science Parks and university-industry links: a comparative analysis between a British and a Portuguese experience. 358-374
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Mohsin U. Khan:
Problems of technology transfer from laboratory to industry and policy issues in India. 375-394
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Hans Dietmar Burgel, Guido Reger, Rene Ackel-Zakour:
Technology foresight: experiences from companies operating worldwide. 395-413
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Hajime Eto:
Methodological reflection of technology assessment. 414-425
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Hajime Eto:
Maritime safety/rescue service performance and technological enhancement. 426-447
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