MIS Quarterly, Volume 21
Volume 21, Number 1, March 1997
Robert W. Zmud: Remarks from MIS Quarterly Editor.
- Patrick Y. K. Chau, Kar Yan Tam: Factors Affecting the Adoption of Open Systems: An Exploratory Study. 1-24
- Vivek Choudhury, Jeffrey L. Sampler: Information Specificity and Environmental Scanning: An Economic Perspective. 25-53
- William J. Kettinger, James T. C. Teng, Subashish Guha: Business Process Change: A Study of Methodologies, Techniques, and Tools. 55-98
- Betty Vandenbosch, Sid L. Huff: Searching and Scanning: How Executives Obtain Information From Executive Information Systems. 81-107
- Byungtae Lee, Anitesh Barua, Andrew B. Whinston: Discovery and Representation of Causal Relationships in MIS Research: A Methodological Framework. 109-136
Volume 21, Number 2, June 1997
- Robert W. Zmud: Remarks from MIS Quarterly Editor.
- Ojelanki K. Ngwenyama, Allen S. Lee: Communication Richness in Electronic Mail: Critical Social Theory and the Contextuality of Meaning. 145-167
- Barbara D. Klein, Dale Goodhue, Gordon B. Davis: Can Humans Detect Errors in Data? Impact of Base Rates, Incentives, and Goals. 269-194
- Thomas P. Van Dyke, Leon A. Kappelman, Victor Prybutok: Measuring Information Systems Service Quality: Concerns on the Use of the SERVQUAL Questionnaire. 195-208
- Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan: Measuring Information Systems Service Quality: Concerns for a Complete Canvas. 209-221
- William J. Kettinger, Choong C. Lee: Pragmatic Perspectives on the Measurement of Information Systems Service Quality. 223-240
- Michael D. Myers: Qualitative Research in Information Systems.
Volume 21, Number 3, September 1997
- Robert W. Zmud: Remarks from MIS Quarterly Editor.
- Special Abstract for Three "History" Papers on MIS Research Methods.
- Richard O. Mason, James L. McKenney, Duncan Copeland: Developing an Historical Tradition in MIS Research. 257-278
- Magid Igbaria, Nancy Zinatelli, Paul B. Cragg, Angèle L. M. Cavaye: Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model. 279-305
- Richard O. Mason, James L. McKenney, Duncan Copeland: An Historical Method for MIS Research: Steps and Assumptions. 307-320
- James L. McKenney, Richard O. Mason, Duncan Copeland: Bank of America: The Crest and Trough of Technological Leadership. 321-353
Volume 21, Number 4, December 1997
- Robert W. Zmud: Remarks from MIS Quarterly Editor.
- James E. Hunton, Jesse D. Beeler: Effects of User Participation in Systems Development: A Longitudinal Field Experiment. 359-388
- John Cross, Michael J. Earl, Jeffrey L. Sampler: Transformation of the IT Function at British Petroleum. 401-423
- Charles E. Clark, Nancy C. Cavanaugh, Carol V. Brown, Vallabh Sambamurthy: Building Change-Readiness Capabilities in the IS Organization: Insights From the Bell Atlantic Experience. 425-455
- Omar El Sawy, Gene Bowles: Redesigning the Customer Support Process for the Electronic Economy: Insights From Storage Dimensions. 457-483
- David Gefen, Detmar W. Straub: Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model. 389-400
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