MIS Quarterly Executive, Volume 4

Volume 4, Number 1, 2005

• Jack Rockart:
  Editor's Comments.
  
• Ray Hoving:
  Message from SIM.
  

• Paul S. Adler, Frank E. McGarry, Wendy B. Irion-Talbot, Derek J. Binney:
  Enabling Process Discipline: Lessons from the Journey to CMM Level 5.
  
• Sara Cullen, Peter B. Seddon, Leslie P. Willcocks:
  Managing Outsourcing: The Life Cycle Imperative.
  
• Malte Geib, Lutz M. Kolbe, Walter Brenner:
  Customer Relationship Management in Business Networks: Lessons fromt eh Financial Services Industry in Germany and Switzerland.
  
• David P. Biros, Joey F. George, Robert W. Zmud:
  Inside the Fence: Sensitizing Decision Makers to the Possibility of Deception in the Data They Use.
  

Volume 4, Number 2, 2005

• Jack Rockart:
  Editor's Comments.
  
• Ray Hoving:
  Message from SIM.
  

• Jerry N. Luftman:
  Key Issues for IT Executives 2004.
  
• Michelle L. Kaarst-Brown:
  Understanding an Organization's View of the CIO: The Role of Assumptions About IT.
  
• Tim Goles, Gregory B. White, Glenn B. Dietrich:
  Dark Screen: An Exercise in Cyber Security.
  
• Richard T. Watson, Gabriele Piccoli, M. Kathryn Brohman, A. Parasuraman:
  Customer-Managed Interactions: A New Paradigm for Firm-Customer Relationships.
  

Volume 4, Number 3, 2005

• Jack Rockart:
  Editor's Comments.
  
• Ray Hoving:
  Message from SIM.
  

• Richard T. Watson, Donald E. Wynn Jr., Marie-Claude Boudreau:
  JBOSS: The Evolution of Professional Open Source Software.
  
• Ruey-Lin Hsiao, Thompson S. H. Teo:
  Delivering on the Promise of E-Procurement.
  
• R. Ryan Nelson:
  Project Retrospectives: Evaluating Project Success, Failure, and Everything in Between.
  
• Christina Soh, Sia Siew Kien:
  The Challenges of Implementing "Vanilla" Versions of Enterprise Systems.
  

Volume 4, Number 4, 2005

• Jeanne W. Ross:
  Editor's Comments.
  
• Dave Luce:
  Message from SIM.
  

• Shan Ling Pan, Gary S. C. Pan, Paul Raj Devadoss:
  E-Government Capabilities and Crisis Management: Lessons from Combating SARS in Singapore.
  
• Alan R. Dennis, Iris Vessey:
  Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities.
  
• Traci A. Carte, Albert B. Schwarzkopf, Teresa M. Shaft, Robert W. Zmud:
  Advanced Business Intelligence at Cardinal Health.
  
• Erik Krogh, Omar El Sawy, Paul Gray:
  Managing Online in Perpetual Perfect Storms: Insights from IndyMac Bank.
  

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