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Michael Anaman
2010 – today
- 2010
[c3]Michael Anaman, Mark Lycett: Toward a Model of Customer Experience - An Action Research Study within a Mobile Telecommunications Company. ICEIS (2) 2010: 385-390
2000 – 2009
- 2009
[c2]Steve Love, Paul Hunter, Michael Anaman: Accommodating Real User and Organisational Requirements in the Human Centered Design Process: A Case Study from the Mobile Phone Industry. HCI (10) 2009: 758-764- 2008
[c1]Michael Anaman, Mark Lycett, Steve Love: Enhancing Customer Experience within the Mobile Telecommunications Industry. ECIS 2008: 874-888
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last updated on 2012-12-02 21:00 CET by the dblp team



