| 2008 | ||
|---|---|---|
| j1 | Timothy L. Keiningham, Lerzan Aksoy, Bruce Cooil, Tor Wallin Andreassen: Invited Commentary - Net Promoter, Recommendations, and Business Performance: A Clarification on Morgan and Rego. Marketing Science 27(3): 531-532 (2008) | |
| 1 | Lerzan Aksoy | |
| 2 | Bruce Cooil | |
| 3 | Timothy L. Keiningham |
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