Donald L. Ferrin

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	2009
j2		Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao: Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration. Information Systems Research 20(2): 237-257 (2009)
	2008
j1		Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao: A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision Support Systems 44(2): 544-564 (2008)
	2003
c4		Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao: A study of the effect of consumer trust on consumer expectations and satisfaction: the Korean experience. ICEC 2003: 310-315
c3		Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao: Antecedents of Consumer Trust in B-to-C Electronic Commerce. AMCIS 2003: 21
c2		Dan Jong Kim, Ki-Young Lee, Doohwang Lee, Donald L. Ferrin, H. Raghav Rao: Trust, Risk and Benefit in Electronic Commerce: What Are the Relationships? AMCIS 2003: 22
c1		Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao: An Investigation of Consumer Online Trust and Purchase-Repurchase Intentions. ICIS 2003: 353-365

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