| 2008 | ||
|---|---|---|
| c8 | Denise P. Kalm: A Kalm Approach to Capacity Planning - Road Rules. Int. CMG Conference 2008: 197-206 | |
| 2007 | ||
| c7 | Denise P. Kalm: The Service-Oriented Organization - People, Politics & Pitfalls. Int. CMG Conference 2007: 55-64 | |
| 2006 | ||
| c6 | Denise P. Kalm: The minimum daily adult - the right metrics and the wrong metrics. Int. CMG Conference 2006: 95-104 | |
| 2005 | ||
| c5 | ||
| 2004 | ||
| c4 | Denise P. Kalm: Perception is Reality - The Psychology of Performance Management. Int. CMG Conference 2004: 9-16 | |
| 2003 | ||
| c3 | Denise P. Kalm, Annie W. Shum: Men are From Mars, Women Are From Venus, Web Services are From Betelgeuse. Int. CMG Conference 2003: 169-177 | |
| 2001 | ||
| c2 | Denise P. Kalm: Jump Start Your Performance Career Using Analytic Modeling. Int. CMG Conference 2001: 409-416 | |
| 2000 | ||
| c1 | ||
| 1 | Annie W. Shum |
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