Benjamin Kemper

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	2011
j2		Jeroen de Mast, Benjamin Kemper, Ronald J. M. M. Does, Michel Mandjes, Yohan van der Bijl: Process improvement in healthcare: overall resource efficiency. Quality and Reliability Eng. Int. 27(8): 1095-1106 (2011)
	2010
j1		Benjamin Kemper, Jeroen de Mast, Michel Mandjes: Modeling process flow using diagrams. Quality and Reliability Eng. Int. 26(4): 341-349 (2010)

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