Tommi Laukkanen

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	2012
c6		Tommi Laukkanen, Pedro Cruz: Cultural, Individual and Device-Specific Antecedents on Mobile Banking Adoption: A Cross-National Study. HICSS 2012: 3170-3179
	2010
j5		Pedro Cruz, Jari Salo, Pablo Muñoz-Gallego, Tommi Laukkanen: Heavy users of e-banking and Customer Experience Management: evidences on intrinsic motivation. IJEB 8(2): 187-209 (2010)
	2009
j4		Pedro Cruz, Tommi Laukkanen, Pablo Muñoz-Gallego: Exploring the Factors Behind the Resistance to Mobile Banking in Portugal. IJESMA 1(4): 16-35 (2009)
	2008
j3		Tommi Laukkanen, Suvi Sinkkonen, Pekka Laukkanen, Marke Kivijarvi: Segmenting bank customers by resistance to mobile banking. IJMC 6(3): 309-320 (2008)
c5		Tommi Laukkanen, Pedro Cruz: Barriers to Mobile Banking Adoption - A Cross-national Study. ICE-B 2008: 300-306
	2007
j2		Tommi Laukkanen: Measuring mobile banking customers' channel attribute preferences in service consumption. IJMC 5(2): 123-138 (2007)
c4		Tommi Laukkanen: Bank Customers' Channel Preferences for Requesting Account Balances. HICSS 2007: 148
c3		Tommi Laukkanen, Suvi Sinkkonen, Marke Kivijarvi, Pekka Laukkanen: Segmenting Bank Customers by Resistance to Mobile Banking. ICMB 2007: 42
	2006
c2		Tommi Laukkanen, Teuvo Kantanen: Consumer Value Segments in Mobile Bill Paying. ITNG 2006: 314-319
	2005
j1		Tommi Laukkanen, Jari Lauronen: Consumer value creation in mobile banking services. IJMC 3(4): 325-338 (2005)
c1		Tommi Laukkanen: Comparing Customer Valve Creation in Internet and Mobile Banking. ICMB 2005: 655-658

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