Thirumal R. Nellutla

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	2007
j1		Heiko Ludwig, John Hogan, Rajesh Jaluka, David Loewenstern, Santhosh Kumaran, Allen Gilbert, Arijit Roy, Thirumal R. Nellutla, Maheswaran Surendra: Catalog-based service request management. IBM Systems Journal 46(3): 531-548 (2007)

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