Jacki O'Neill Coauthor index pubzone.org

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c19Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, Shourya Roy, Antonietta Grasso, David Martin: Form digitization in BPO: from outsourcing to crowdsourcing? CHI 2013: 197-206
2011
c18Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Deepti Kumar, David Martin, Jacki O'Neill: The times they are a-changin': mobile payments in india. CHI 2011: 1413-1422
c17Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, David Martin, Tommaso Colombino, Antonietta Grasso: When a little knowledge isn't a dangerous thing. CHI 2011: 1667-1676
c16Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, Stefania Castellani, Frédéric Roulland, Nicolas Hairon, Cornell Juliano, Liwei Dai: From ethnographic study to mixed reality: a remote collaborative troubleshooting system. CSCW 2011: 225-234
c15Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Frédéric Roulland, Stefania Castellani, Pascal Valobra, Victor Ciriza, Jacki O'Neill, Ye Deng: Mixed reality for supporting office devices troubleshooting. VR 2011: 175-178
2010
j4Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Caroline Privault, Jacki O'Neill, Victor Ciriza, Jean-Michel Renders: A new tangible user interface for machine learning document review. Artif. Intell. Law 18(4): 459-479 (2010)
c14Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Nikolaos Lagos, Frédérique Segond, Stefania Castellani, Jacki O'Neill: Event Extraction for Legal Case Building and Reasoning. Intelligent Information Processing 2010: 92-101
2009
j3Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Monika Büscher, Jacki O'Neill, John Rooksby: Designing for Diagnosing: Introduction to the Special Issue on Diagnostic Work. Computer Supported Cooperative Work 18(2-3): 109-128 (2009)
j2Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Stefania Castellani, Antonietta Grasso, Jacki O'Neill, Frédéric Roulland: Designing Technology as an Embedded Resource for Troubleshooting. Computer Supported Cooperative Work 18(2-3): 199-227 (2009)
c13Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
David Martin, Jacki O'Neill, Dave W. Randall: 'Talking about (my) Generation': Creativity, Practice, Technology & Talk. ECSCW 2009: 171-190
c12Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Frédéric Roulland, Stefania Castellani, Ye Deng, Antonietta Grasso, Jacki O'Neill: Query Suggestion for On-Device Troubleshooting. INTERACT (2) 2009: 368-371
2008
c11Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Tommaso Colombino, Antonietta Grasso, David Martin, Jacki O'Neill, John Bowers: Aesthetics, digital technology and collaboration. BCS HCI (2) 2008: 199-200
c10Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, David Martin, Tommaso Colombino, Frédéric Roulland, Jutta Willamowski: Colour management is a socio-technical problem. CSCW 2008: 599-608
2007
j1Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
David Martin, Jacki O'Neill, David Randall, Mark Rouncefield: How Can I Help You? Call Centres, Classification Work and Coordination. Computer Supported Cooperative Work 16(3): 231-264 (2007)
c9Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Frédéric Roulland, Aaron N. Kaplan, Stefania Castellani, Claude Roux, Antonietta Grasso, Karin Pettersson, Jacki O'Neill: Query Reformulation and Refinement Using NLP-Based Sentence Clustering. ECIR 2007: 210-221
c8Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, David Martin, Tommaso Colombino, Jennifer Watts-Perotti, Mary Ann Sprague, Geoffrey J. Woolfe: Asymmetrical collaboration in print shop-customer relationships. ECSCW 2007: 231-250
2006
c7Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefania Castellani, Tommaso Colombino, Antonietta Grasso: The practical indispensability of articulation work to immediate and remote help-giving. CSCW 2006: 219-228
2005
c6Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, Stefania Castellani, Antonietta Grasso, Frédéric Roulland, Peter Tolmie: Representations Can Be Good Enough. ECSCW 2005: 267-286
c5Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
David Martin, Mark Rouncefield, Jacki O'Neill, Mark Hartswood, David Randall: Timing in the art of integration: 'that's how the bastille got stormed'. GROUP 2005: 313-322
c4Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, Antonietta Grasso, Stefania Castellani, Peter Tolmie: Using Real-Life Troubleshooting Interactions to Inform Self-assistance Design. INTERACT 2005: 377-390
c3Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Stefania Castellani, Antonietta Grasso, Jacki O'Neill, Peter Tolmie: Total Cost of Ownership: Issues around Reducing Cost of Support in a Manufacturing Organization Case. CEC Workshops 2005: 122-130
2003
c2Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, David Martin: Text chat in action. GROUP 2003: 40-49
2002
c1Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Jacki O'Neill, David Martin, Hasan Al-Matrouk, David Wastell: Working hard in the 'office': an ethnomethodological study of on-line workshops. CSCL 2002: 619-620

Coauthor Index

1Hasan Al-Matrouk
[c1]
2John Bowers
[c11]
3Monika Büscher
[j3]
4Stefania Castellani
[c16] [c15] [c14] [j2] [c12] [c9] [c7] [c6] [c4] [c3]
5Victor Ciriza
[c15] [j4]
6Tommaso Colombino
[c17] [c11] [c10] [c8] [c7]
7Andy Crabtree (Andrew Crabtree)
[c7]
8Liwei Dai
[c16]
9Ye Deng
[c15] [c12]
10Antonietta Grasso (Maria Antonietta Grasso)
[c19] [c17] [j2] [c12] [c11] [c9] [c7] [c6] [c4] [c3]
11Nicolas Hairon
[c16]
12Mark Hartswood
[c5]
13Cornell Juliano
[c16]
14Aaron N. Kaplan
[c9]
15Deepti Kumar
[c18]
16Nikolaos Lagos
[c14]
17David Martin
[c19] [c18] [c17] [c13] [c11] [c10] [j1] [c8] [c5] [c2] [c1]
18Karin Pettersson
[c9]
19Caroline Privault
[j4]
20Dave W. Randall (David W. Randall, David Randall)
[c13] [j1] [c5]
21Jean-Michel Renders
[j4]
22John Rooksby
[j3]
23Frédéric Roulland
[c16] [c15] [j2] [c12] [c10] [c9] [c6]
24Mark Rouncefield
[j1] [c5]
25Claude Roux
[c9]
26Shourya Roy
[c19]
27Frédérique Segond
[c14]
28Mary Ann Sprague
[c8]
29Peter Tolmie
[c7] [c6] [c4] [c3]
30Pascal Valobra
[c15]
31David Graham Wastell (David Wastell)
[c1]
32Jennifer Watts-Perotti
[c8]
33Jutta Willamowski
[c10]
34Geoffrey J. Woolfe
[c8]
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