| 2011 | ||
|---|---|---|
| c1 | Andreas Zolnowski, Ann Kristin Schmitt, Tilo Böhmann: Understanding the impact of remote service technology on service business models in manufacturing: from improving after-sales services to building service ecosystems. ECIS 2011 | |
| 1 | Tilo Böhmann | |
| 2 | Andreas Zolnowski |
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