Bernhard Suhm

Bernhard Suhm, Pat Peterson: Call browser: a system to improve the caller experience by analyzing live calls end-to-end. CHI 2009: 1313-1322

Bernhard Suhm: Towards best practices for speech user interface design. INTERSPEECH 2003

Bernhard Suhm, Josh Bers, Daniel McCarthy, Barbara Freeman, David Getty, Katherine Godfrey, Pat Peterson: A comparative study of speech in the call center: natural language call routing vs. touch-tone menus. CHI 2002: 283-290

Frankie James, Jennifer Lai, Bernhard Suhm, Bruce Balentine, John Makhoul, Clifford Nass, Ben Shneiderman: Getting real about speech: overdue or overhyped? CHI Extended Abstracts 2002: 708-709

Premkumar Natarajan, Rohit Prasad, Bernhard Suhm, Daniel McCarthy: Speech-enabled natural language call routing: BBN call director. INTERSPEECH 2002

Bernhard Suhm, Brad A. Myers, Alex Waibel: Multimodal error correction for speech user interfaces. ACM Trans. Comput.-Hum. Interact. 8(1): 60-98 (2001)

Bernhard Suhm, Brad A. Myers, Alex Waibel: Model-Based and Empirical Evaluation of Multimodal Interactive Error Correction. CHI 1999: 584-591

Bernhard Suhm, Alex Waibel: Exploiting repair context in interactive error recovery. EUROSPEECH 1997

Bernhard Suhm, Brad A. Myers, Alex Waibel: Interactive recovery from speech recognition errors in speech user interfaces. ICSLP 1996

Petra Geutner, Bernhard Suhm, Finn Dag Buø, Thomas Kemp, Laura Mayfield, Arthur E. McNair, Ivica Rogina, Tanja Schultz, Tilo Sloboda, Wayne H. Ward, Monika Woszczyna, Alex Waibel: Integrating different learning approaches into a multilingual spoken language translation system. Learning for Natural Language Processing 1995: 117-131

John D. Lafferty, Bernhard Suhm: Cluster Expansions and Iterative Scaling for Maximum Entropy Language Models. CoRR abs/cmp-lg/9509003 (1995)

Bernhard Suhm, Alex Waibel: Towards better language models for spontaneous speech. ICSLP 1994

Bernhard Suhm, Monika Woszczyna, Alex Waibel: Detection and transcription of new words. EUROSPEECH 1993